A rockstar office manager becomes indispensable, someone who can cultivate the culture your company needs and steer the ship in the right direction as your company grows.

• A central role that combines day-to-day management of the core operational functions of the organisation.

• Support and guide the company culture and values.

• Developing procedures and implementing, evaluating, improving, and communicating with the workforce about those procedures.

• Prepare, support (craft a vision & plan for change), and help individuals, teams, and organisations in making organisational change.

• Monitor changes, review progress and analyse results.

• Help businesses remain competitive by analysing business practices & challenges and devising strategies for improving performance and revenue

• Help identify opportunities for growth and develop specific strategies to sustain progress and optimise team performance. 

• Ensure governance which is the combination of processes established and executed are reflected in the organisation's structure and how it is managed and led toward achieving goals.

• Undertake risk management process in consultation to predict and manage risks that could hinder the organisation from reliably achieving its objectives under uncertainty.

• Review your business shows compliance by adhering with the mandated boundaries (laws and regulations) and voluntary boundaries (company's policies, procedures, etc.).